Privacy Policy
At Mint Terrace, accessible via mintterrace.com, we are deeply committed to protecting the personal information of our users and maintaining transparency in how we collect, use, and safeguard such information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data to inform users of their rights and our obligations under applicable privacy laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. Commitment to Privacy and Data Protection
We prioritize your privacy and are committed to maintaining the highest standards of data protection. All personal information you provide to us is handled in a secure, respectful, and legally compliant manner. This Privacy Policy explains how Mint Terrace collects, processes, stores, and protects your information and rights in relation to that data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected from users who visit or interact with mintterrace.com, including visitors, registered users, and customers. Mint Terrace acts as the “data controller” for the personal data collected through its website and services. As the data controller, we are responsible for deciding how and why your data is processed and ensuring it is done lawfully.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal information:
a) Usage Data
– Includes information such as your IP address, browser type and version, pages visited, time and date of access, session duration, referring URLs, and other diagnostic data.
b) Account Data
– Includes your name, email address, mailing address, phone number, and login credentials provided at account creation or checkout.
c) Profile Data
– Includes your preferences, feedback, past purchases, product interests, and behavioral analytics collected to deliver personalized content.
d) Communication Data
– Includes records of your interactions with customer support, inquiries submitted through contact forms, and email correspondences.
e) Technical Data
– Includes device type, operating system, screen resolution, internet service provider, language settings, and other technical configuration data.
f) Transaction Data
– Includes payment information (excluding full credit card numbers), purchase history, delivery addresses, and order fulfillment information.
g) Preference Data
– Includes your marketing and communication preferences, subscription details, opt-in and opt-out records, and product categories you express interest in.
4. Legal Bases for Processing
We process your personal data lawfully in accordance with one or more of the following legal grounds:
– Consent: When you voluntarily provide data or opt in to certain services or marketing.
– Contractual Necessity: Where processing is necessary to perform our contractual obligations with you (e.g., to fulfill an order).
– Legitimate Interest: To develop our services, improve user experience, or prevent fraud, unless overridden by your data protection rights.
– Legal Obligation: To comply with applicable laws and regulatory requirements.
5. Your Rights
As a data subject under GDPR and CCPA, you have several rights regarding your personal data:
– Right to Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request that we correct or complete inaccurate or incomplete data.
– Right to Erasure: You may request that we delete your personal data, subject to obligations to retain certain data.
– Right to Restriction: You may request that we restrict how your data is processed, under defined circumstances.
– Right to Data Portability: You may request that we transfer your data to you or another controller in a structured, machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Right Not to Be Discriminated Against: Under CCPA, you have the right to exercise these rights without facing discriminatory treatment.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We employ industry-standard security techniques and organizational safeguards to ensure your data is protected from unauthorized access, loss, misuse, or alteration. Measures include:
– Encryption of data during transmission (SSL/TLS)
– Restrictive internal access via least-privilege permissions
– Regular system monitoring and auditing
– Secure data backup and recovery procedures
– Continuous staff training on data privacy and security practices
Despite our best efforts, no system is completely secure. Therefore, we encourage users to employ strong password practices and remain cautious of phishing or social engineering attacks.
7. International Transfers
As we operate and process data internationally, your personal data may be transferred and stored outside the jurisdiction in which it was originally collected. Where such transfers occur, we use appropriate safeguards, including:
– EU Standard Contractual Clauses (SCCs)
– Adequacy decisions recognized under GDPR
– Binding Corporate Rules or other contractual protections
These safeguards ensure a continued level of protection compatible with EU and US privacy laws.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage Data: up to 12 months (analytics/logs)
– Account and Profile Data: as long as your account is active plus 6 months
– Communication Data: for 2 years from last contact
– Transaction Data: for 7 years, for tax and accounting compliance
– Preference Data: until an opt-out or withdrawal of consent
– Technical Data: up to 12 months
After these retention periods expire, the data will be securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on mintterrace.com. Cookies may store information such as device identifiers, session tokens, preferences, and browsing history.
Types of cookies we use:
– Essential Cookies: Required for website functionality (e.g., login authentication).
– Functional Cookies: Enable personalization and remembering preferences.
– Analytics Cookies: Used to collect data on usage statistics and improve performance.
– Performance Cookies: Help us measure and optimize website speed and effectiveness.
10. Cookie Management and Compliance with GDPR & CCPA
Upon your first visit to mintterrace.com, you are presented with a consent banner allowing you to customize your cookie preferences. You may change or withdraw consent at any time through our Cookie Settings panel.
Under GDPR and CCPA, you are entitled to:
– Refuse or revoke non-essential cookies
– Access detailed cookie information
– Request that we do not “sell” your personal data (as defined under CCPA)
We respect your choices and only activate cookies based on legally compliant user consent mechanisms.
11. Children’s Data
Protecting children’s privacy is especially important. Our website and services are not directed at or intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will delete it immediately. Parents or guardians who believe we may have collected data from a child under 13 should contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy to reflect changes in our practices, legal obligations, or service offerings. Where material changes are made, users will be notified via email or a prominent notice on our website. Your continued use of mintterrace.com constitutes acceptance of the current version of this Privacy Policy.
13. Contact
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Website: https://mintterrace.com
Mint Terrace is committed to upholding compliance with global privacy standards and encourages users to reach out with any privacy-related requests or feedback.